Privacy and cookie statement

This Privacy Policy arises because we intend to make our Customers aware of the general rules regarding privacy and processing of their personal data, which we collect and process in strict respect and compliance with the Personal Data Protection Law.

A Gabriol – Representações, Unipessoal Lda. respects the best practices in the field of security and protection of personal data, having for this purpose approved a demanding program, capable of ensuring the protection of data made available to us by all those who in some way relate to the Company.

Please read this Privacy Policy carefully because, if you are accessing our website, the provision of your personal data implies knowledge and acceptance of the conditions contained herein. Therefore, by making your personal data available, you are authorizing their collection, use and disclosure in accordance with the rules defined here.

 

Company Identification

We are the Gabriol – Representações, Unipessoal Lda., with headquarters at Rua do Rêgo n.° 10 – 4700-082 Braga (Dume) and with NIF: 506 462 412.

 

Contacts

Your opinion is important to us – if you have questions about our Privacy Statement you can send an email to our Data Protection Officer at treny@tnoevby.cg.

 

Who is responsible for data processing?

The entity responsible for collecting and processing personal data is Gabriel, that provides the service and that in this context decides what data is collected, the means of processing the data and for what purposes it is used.

 

What type of personal data do we collect?

A Gabriel, within the scope of its activity, collects and processes personal data necessary to provide services and/or supply products, processing data such as name, address, telephone number and email address.

 

When and how do we collect your data?

A Gabriel collects your data in writing or through its website (in a specific form), with your consent. As a rule, personal data is collected when the Customer subscribes or purchases one of our products or services.

Some personal data is mandatory to be provided (e.g. billing data) and, in case of lack or insufficiency of this data, the Gabriel cannot make the product or service in question available.

If you are not our client, your data will only be processed if you make it available, namely by subscribing to newsletters, in which case the rules of this Privacy Policy will apply.

The personal data collected is processed electronically and in strict compliance with personal data protection legislation, being stored in a specific database created for this purpose and, under no circumstances, will the data collected be used for any purpose other than that for to which consent was given by the data subject.

 

What are the purposes of processing personal data?

In general, the personal data collected is intended for the management of the contractual relationship, the provision of contracted services, the adaptation of services to the Customer's needs and interests, information and marketing actions, as well as the inclusion of the Customer in billing programs and customer support, particularly CRM.

You may, however, make personal data available to us for other purposes, such as for the purposes of sending complaints and suggestions, disseminating institutional information from the Gabriel and/or publicize campaigns, promotions, advertising and news about the company's products and/or services Gabriel, as well as for carrying out market studies and evaluation surveys.

When data is collected, you will be provided with more detailed information about the use we will make of your data.

 

How long do we keep your personal data?

The period of time for which data is stored and preserved varies according to the purpose for which the information is processed.

In fact, there are legal requirements that require data to be kept for a minimum period of time. Therefore, and whenever there is no specific legal requirement, data will be stored and preserved only for the minimum period necessary for the purposes that motivated its collection or subsequent processing or, for the period of time authorized by the National Data Protection Commission. , after which they will be eliminated.

 

How can you access, rectify or oppose the processing of your personal data?

Under the Personal Data Protection Law, the data subject is guaranteed the right to access, update, rectify or delete their personal data, which may take place through the various contacts that the Gabriel available.

 

How can you object to receiving contacts for marketing purposes?

At any time, you can object to the use of your data for marketing purposes, simply by sending us a communication to that effect, by letter, email or using the removal links from our database present in the footer of the page. our newsletter.

 

Right to erasure

A Gabriel strives to only process and store your data for the time strictly necessary to pursue its respective purposes.

In certain circumstances, you have the right to request that we erase your personal data. If you consider that we are keeping your data for longer than necessary, you may request the permanent deletion of your data.

 

Data portability

Whenever you wish, you have the option of transferring your data to another entity.

 

What measures do we take to ensure the security of your personal data?

A Gabriel is committed to ensuring the protection of the security of personal data made available to us, having approved and implemented strict rules in this matter. Compliance with these rules constitutes an indispensable obligation for all those who legally access them.

Bearing in mind the great concern and commitment that Gabriel reveals in defending privacy issues, several security measures, of a technical and organizational nature, were adopted in order to protect the personal data made available to us against its dissemination, loss, misuse, alteration, processing or unauthorized access as well as, against any other form of illicit treatment.

In this sense, on our website, personal data collection forms require encrypted Browser sessions and all personal data that you give us about you is stored securely in the company's systems. Gabriel which, in turn, are located in a Certified Data Center covered by all physical and logical security measures, which we believe are essential to the protection of your personal data.

Despite the security measures adopted by Gabriel, we are obliged to alert everyone who surfs the Internet that they must adopt additional security measures, namely, ensuring that they use a PC and a Browser that is updated in terms of properly configured security “Patches”, with an active firewall, antivirus and Anti-Spyware and , make sure the authenticity of the websites you visit on the internet, and you should avoid websites whose reputation you do not trust.

 

Under what circumstances is data communicated to other entities (third parties and subcontractors)?

Our customers' personal data is used exclusively to support the administrative procedures necessary to process orders and/or provide services.
However, for the purposes of marketing communications (Newletters and/or SMS), we may use the provision of services by third parties, which implies access, by these entities, to our Customers' personal data.

When this happens, the Gabriel takes appropriate measures to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which will be duly enshrined and safeguarded in a contract to be signed between the Gabriel and the third entity(ies).

Therefore, any entity subcontracted by Gabriel will process the personal data of our Customers, in the name and on behalf of Explore Latitudes, under the obligation to adopt the necessary technical and organizational measures in order to protect personal data against destruction, accidental or unlawful, accidental loss, alteration, dissemination or unauthorized access and against any other form of illicit processing.

In either case, the Gabriel remains responsible for the personal data you provide to us.

 

International transfer of your personal data?

We do not transfer your personal data to third countries.

 

How do we use “Cookies”?

“Cookies” are small software tags that are stored on your computer through the browser, only retaining information related to your preferences, not including, as such, your personal data.

To find out more about cookies and how to Gabriel uses them on your websites, see the following document About Cookies​.

 

How can you find out about any changes to the Privacy Policy?

A Gabriel may make adjustments and/or changes to its data protection policy. You will always have at your disposal, on our website and in a specific location for this purpose, all information regarding Data Protection.

 

How to file a complaint

If you would like to contact us to obtain information about your rights or make a complaint about the way we use your information, you should contact our Customer Service team via email treny@tnoevby.cg.

We will do our best to help, however, if you are still dissatisfied, you can contact the CNPD – National Data Protection Commission whose contact details can be found at www.cnpd.pt.